Frequently Asked Questions
iPass Global Wi-Fi Service
FAQ Topics
General Questions
What is iPass Global Wi-Fi?
iPass Global Wi-Fi or iPass SmartConnect is an app, available on your smartphone, tablet, or laptop, which keeps you connected to millions of Wi-Fi hotspots, wherever you go, in locations like hotels, convention centres, outdoor zones), airports, and several airlines.
Why is this global Wi-Fi service unique?
iPass Global Wi-Fi combines access to the largest roaming Wi-Fi network in the world with roaming cost avoidance and a seamless user experience. Learn more.
How can I get iPass Global Wi-Fi?
Tap here to apply for the service.
Who delivers the iPass Global Wi-Fi service?
The service is delivered by Flexinets in partnership with iPass. iPass is the market leader in global Wi-Fi roaming and the network and software provider. Flexinets has been a premium partner of iPass since 2003 delivering Global Wi-Fi service across the world. For more info on our company visit our about page Flexinets or contact us via the contact form.
Where can I use the Wi-Fi connections?
You can use iPass Global Wi-Fi on millions of hotspots around the globe.
68,060,801 Wi-Fi hotspots in 180 countries.
86,450 hotels
94% of top 100 airports
More than 5.200+ aircrafts
Click here for the iPass Hotspot Finder. Please note the Hotspot Finder only displays a part of the coverage, as there is continuous growth of footprint.
There is free Wi-Fi available on many locations as well, why should I pay for Wi-Fi connections?
True, there is free Wi-Fi out there as well. But free Wi-Fi often comes with limitations, security issues, complex login procedures and/or collection of your personal information. iPass Global Wi-Fi takes away the hassle, complexity and simply connects you without limitations.
I would like to contact you, because I have a question or issue with the service.
Sure, no problem. We are here to help. You (or your IT-department) can contact us so we can assist you. Please email support@flexinets.se or use the contact form for questions, issues or any feedback you would like to give.
Flexinets Sweden
Flexible Networks Nordic AB
Visiting Address:
Mäster Samuelsgatan 60, SE-111 21 Stockholm,
Sweden
Postal Address:
P.O. Box 3029, SE-720 03 Västerås, Sweden
info@flexinets.se
support@flexinets.se
Flexinets Finland
Flexible Networks Nordic OY
Visiting Address:
Tekniikantie 14, 02150 Espoo,
(Helsinki) Finland
Flexinets Denmark
Visiting Address:
Savsvinget 7, 2970 Hørsholm
Copenhagen
Denmark